Privacy policy

Privacy Policy Overview

Welcome to www.manalounge.ca! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your Personal Information when you visit or make a purchase from our site.

What We Collect and Why

Device Information:

  • What we collect: Web browser version, IP address, time zone, cookies, site or product views, search terms, and how you interact with the site.
  • Why we collect it: To accurately display the site and improve your user experience through analytics.
  • How we collect it: Automatically via cookies, log files, and other tracking technologies.
  • Who we share it with: Our e-commerce platform, Shopify.

Order Information:

  • What we collect: Your name, billing and shipping addresses, payment details, email, and phone number.
  • Why we collect it: To process and fulfill your order, communicate with you, and prevent fraud.
  • How we collect it: Directly from you during the checkout process.
  • Who we share it with: Shopify, for order processing.

Customer Support Information:

  • What we collect: Information you provide when you need support. 
  • Why we collect it: To provide you with the assistance you need.
  • How we collect it: Directly from you.
  • Who we share it with: [Specify any vendors.]

Additional Information

For Minors: Our site is not intended for individuals under the age of1 3. We do not intentionally collect personal information from minors. If a child has provided us with personal information, please contact us to have it removed.

How We Use Your Information

We use your Personal Information to provide and improve our services, including:

  • Fulfilling orders
  • Sending marketing communications
  • Providing customer support
  • Enhancing site functionality and user experience

Sharing Your Information

Your Personal Information may be shared with our service providers, such as Shopify, that help us operate our online store. For legal reasons, we may also need to share information in response to a legal request or to protect our rights.

Your Privacy Rights

GDPR Rights: If you are in the European Economic Area (EEA), you have rights to access, correct, or delete your personal information. Please contact us to make such requests.

CCPA Rights: If you are in California, you have similar rights under the California Consumer Privacy Act. Contact us for more information.

Cookies and Tracking

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings. Our site also respects "Do Not Track" signals.

Advertising and Analytics

We engage in targeted advertising and analytics to offer you relevant advertisements. You can opt out of targeted advertising through:

Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically.

Contact Us

For more information about our privacy practices, questions, or if you need to make a complaint, please contact us via email at staff@manalounge.ca or by mail at 256 Dundas St London ON N6A 1H3, Canada.

Last Updated: April 16th, 2024